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4 Truths of Retail Warehouse Work
Cheerful salespeople, busy shoppers and shelves filled to the brim with products. That’s what you can expect in a brick-and-mortar retail storefront. But what about what we don’t see behind the scenes in a retail warehouse or distribution center? How do workers feel about their jobs there? What do they think about the future? Nexxt recently surveyed 1,500 retail employees, including warehouse workers, to find out just that. Below, we dive into their perceptions of the retail industry and...
Thu, 09/20/2018 - 12:00


The Good, the Bad, and the Ugly – The State of the Retail Industry in 2018
There’s been a lot said about where retail is going (guilty as charged), but less about where it is now. What do workers really think about the retail industry in 2018? How much money do they make? What do they love and hate about their jobs? Do they see a clear career path for themselves?   Below, we take a look at the state of retail in 2018 – the good, the bad and the ugly; and what it all means for the stores looking to hire. Back to Basics: Who Are We Talking About? Nexxt surveyed...
Tue, 09/18/2018 - 11:01


Nexxtciting New Partnership with the NEC
As fall (and the fall sports season) quickly closes in, Nexxt is excited to announce our new partnership with the Northeast Conference (NEC). This partnership will allow Nexxt to connect more job seekers with their next career or job opportunity. “The NEC is thrilled to announce this new partnership with Nexxt,” said NEC Commissioner Noreen Morris.  “Nexxt’s free service is a perfect fit for the NEC’s graduating student-athletes and young alumni to pursue career opportunities and...
Tue, 09/11/2018 - 11:18


The Most Wonderful Time of the Year: 2018 Seasonal Hiring Trends
It’s the most wonderful time of the year. With the warehouses hiring, And everyone buying, you’ll be of good cheer. It's the most wonderful time of the year!Temperatures are still soaring into the 90s in most parts of the country, but in the retail industry, it’s already the holiday season. In fact, many retailers get a head start on their seasonal hiring right after Labor Day. This may seem premature (like Starbucks already selling pumpkin spice lattes), but in today’s tight labor...
Tue, 09/04/2018 - 12:25


In the Trenches: Seasonal Hiring with a Retail Store Manager
This week we sat down with Michele B., a store manager at a popular body care and home fragrances retailer at a mall outside Philadelphia, PA. In addition to ensuring the success of the store and managing staff, Michele is also responsible for all talent acquisition, including seasonal hiring, which kicks off the first week of September – yes, you heard that right! Michele has been with her company for six years and started off herself as a seasonal employee. She talked to us about how her...
Tue, 08/28/2018 - 08:19


Recruitment Roundup – Things of the Past
Welcome back to another week of Recruitment Roundup. With recruiters and employers competing for top talent, new trends have come to the forefront. From parental leave for pets to new outlooks on tattoos, things are progressing in the work world. Old trends and discriminations are officially a thing of the past. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.   ‘Pawternity’ Leave Acknowledges Pet Owners’ Needs Source: SHRM In a tight labor...
Fri, 08/24/2018 - 08:55


4 Tips to Building a Workplace that Attracts Top Talent
We spend half of our lives at the workplace, between tasks, teamwork, shared lunches, and brainstorming sessions, to meet expectations. That's why our work environment influences so much. Our performance, mood, and drive to work towards better results all depend on it. But, if we compare the labor market now to ones of the past, it's clear that the competition has shifted from the employees to employers. It used to be that candidates fought for the position at a prominent company, but with the...
Thu, 08/16/2018 - 11:38


Death of a Retail Salesperson? Separating Fact from Fiction
Geoffrey the Giraffe’s gut-wrenching farewell photo in an empty Toys “R” Us store is the latest retail closure pulling at our heartstrings. With a variety of high profile stores calling it quits over the last few years, it’s no surprise that Nexxt’s recent survey of 1,100 retail workers shows that nearly 3 in 4 believe the traditional retail industry is dying. But do these feelings of doom and gloom from workers carry any weight? Or are they just exaggerated anxieties about a naturally...
Wed, 08/15/2018 - 13:29


Recruitment Roundup –Image Matters
Welcome back to another week of Recruitment Roundup. Growing up, we’re told image doesn’t matter, it’s what’s on the inside that counts. Well, when it comes to representing a company, image does matter. In fact, it’s one of the most important things. This week we take a look at how companies are dealing with image – both internally and externally. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone. Gartner Survey Shows 29% of Employees Witnessed...
Fri, 08/10/2018 - 10:30


We Decoded the Global Workforce. Here’s What We Found.
What does a banker from Nigeria have in common with a food scientist from Mexico? A lot more than you’d think! Earlier this year, Nexxt worked with The Boston Consulting Group and The Network to survey over 350,000 people from across the world to understand the preferences of the global workforce and what that means for companies, and tangentially, recruiters. Read on for our top takeaways from the survey. #1: Employees have feelings too According to the report, the top three workplace factors...
Tue, 08/07/2018 - 10:50


Recruitment Roundup – Unbelievable Trends
Welcome back to another week of Recruitment Roundup. This week, we take a look at unbelievable trends in the recruitment space. From landing a job while homeless to using a cartoon version of yourself to engage with candidates, this week’s reads might have you doing a double-take. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.   Homeless Man Hands Out Resumes, Gets Hundreds of Job Offers Source: New York Post Instead of asking for money or food,...
Thu, 08/02/2018 - 10:09


In or Out? The Pros and Cons of an In-House Customer Support Team
There’s no beating around the bush. “Out-source” is a dirty word that induces fear in the hearts and minds of customer service pros. In fact, more CSRs are concerned about out-sourcing impacting call center and customer support jobs than a robot automating their work. But is there reason for this fear? According to a recent survey conducted by Nexxt of 2,500 customer service professionals, customer service work is still primarily being managed in-house at companies. When respondents considered...
Tue, 07/31/2018 - 16:30


Have No Fear, the Robot Revolution is NOT Here
We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century anxiety getting the better of us? Well, it depends what industry you’re in, but when it comes to customer service, we need to pump the breaks – it’s not all doom and gloom. Artificial Anxiety The future holds worries for many workers in the customer...
Tue, 07/31/2018 - 08:42


Recruitment Roundup – No One Candidate Should Have All That Power
Welcome back to another week of Recruitment Roundup. Right now, it’s a job seeker’s market - and they certainly know it. From job hopping, to ghosting, to being lured into relocation by $10,000, it’s clear that the candidates are currently in control. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone. More Than a Quarter of Workers are on the Hunt for a New Job Source: HR Dive A recent survey showed that 43% of people are willing to leave their...
Fri, 07/27/2018 - 10:30


Catch Me While You Can: A Guide to Nabbing High-Quality Customer Service Reps
Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting, the industry is rewarding to work in. Additionally, many respondents said they’re in it for the long haul – 44 percent have been working in the field for over 15 years! Still, we know from practice that customer service professionals are always ready to jump...
Thu, 07/26/2018 - 08:37


Why 40% Of Our Company Quit In 4 Weeks - And What I Did About It
February 2018 – we were a steadily growing 10-person startup. We just moved into our fourth office space in 18 months and were adding one new person to our team every two months to keep up with demand. No one had ever quit – until now. I was asked if I had a minute to talk. Sure. Into our new conference room we went, and I was informed that one of our early stage employees had accepted a new job opportunity. Damn. I took it hard and personally. No one had ever voluntarily left our company...
Wed, 07/25/2018 - 09:59


Recruitment Roundup – The Staffing Edition
  Welcome back to another week of Recruitment Roundup. This week we take a look at everything staffing: from people who network in an Uber, to higher minimum wages, and understaffed nursing homes. These pieces offer insight into what employees are thinking and what motivates them to stay. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone. Is Ride Share the New LinkedIn? Source: The New York Times With the emphasis on networking always so heavy, people...
Fri, 07/13/2018 - 10:30


Recruitment Roundup – What Do Amazon, July 4th, and Speed-Dating Have in Common?
Welcome back to another week of Recruitment Roundup! What do Amazon, July 4th, and speed-dating have in common? They’re all in the Roundup this week! From managerial headaches to escape room interviews, we’re covering a wide variety of interesting topics this week. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.   July 4th: A Mid-Week Headache for Managers Source: Office Pulse With July 4th on a Wednesday this year, managers had to cope with...
Fri, 07/06/2018 - 10:30


Nexxt Welcomes Classically Trained Ballroom Dancer/Welder/Director of Growth and Strategic Alliances
(No really, she’s all these things.) Nexxt is excited to welcome Steph McCabe as Director of Growth and Strategic Alliances. Steph specializes in strategic channel development, product management, and digital strategies and we are thrilled to have such a creative, well-versed, team player on our team! Steph brings several years of knowledge and experience (including time spent at Monster) to her new role at Nexxt where she will manage traffic buying programs and work to build successful partnerships...
Tue, 07/03/2018 - 12:00


Recruitment Roundup – What’s the Deal with These Employees?
Welcome back to another week of Recruitment Roundup! This week, we’re taking a look at what employees are up to in this tight labor market. From planning to quit their jobs to judging a book (your company) by its cover, it seems like the employees have all the power. Or do they? Hopefully these articles inspire you to take next week by storm! Happy reading, everyone. Most Employees Will Seek New Positions This Year, Survey Says Source: Fierce CEO Three-quarters of employees in North America...
Fri, 06/29/2018 - 07:57



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